Care guide and FAQs

Upholstery Workshops FAQs

Q: I am a complete novice, are your courses suitable for me?

A: Yes. Our workshop is designed for complete beginners to give you an introduction to the craft.

Q: Is there much lifting?

A: No, your teacher will always be on hand to give anyone a lift should you need help.

Q: Do I need any tools?

A: We offer the tools you need, however, should you wish to bring your own, you’re more than welcome.

Q: How many people are on the course?

A: We restrict classes and courses to a maximum of 6. This allows for greater one on one teaching.

Q: Is the cost of materials included in the course fee?

A: Each course will detail what is included in the cost of course on our courses page. In most instances, all materials are covered except the cost of fabric.

Q: Who will teach me?

A: Emma Semper Hopkins. You can find more about her here

Q: Do I have to pay upfront for courses?

A: Yes. All our courses need to paid for in full prior to the start of the course.

Q: Can I buy the fabric for the course through you?

A: Yes, we are able to order from the following companies but please note that we do not carry any fabrics in stock, please allow for delivery time and charges will apply. To order please reply to this email or call us on 01260609021.

Marton Mills: https://martonmills.com/
Arley House: http://www.arleyhouse.com/
Linwood: http://www.linwoodfabric.com/
Warwick: http://warwick.co.uk/
Abraham Moon: http://www.moons.co.uk/

Q: How much fabric should I bring?

A: This will be detailed on the course outline. If you have any questions email hello@shupholstery.co.uk

Cancellation policy for upholstery workshops

Q: If I have had a change of circumstance and I can no longer attend, can I cancel or reschedule?

A: If you cancel in writing (via email to hello@shupholstery.co.uk) at least 14 days prior to the course starts, we can offer a full refund or reschedule you to a date later in the year.

If you cancel in writing (via email to hello@shupholstery.co.uk) between 7 and 13 days prior to the course starts, we can offer a 50% refund or reschedule you to a date later in the year.

If you cancel in writing with fewer than 7 days till the course starts, we sadly can’t offer a refund but can happily offer to reschedule you to a date later in the year.

Unfortunately, we are unable to re-schedule your workshop more than once. If you cancel within 24 hours of the course commencing, then, unfortunately, we cannot offer you a refund but will happily reschedule you to another date. This will incur a £35 late cancellation fee.

Q: Can I buy a course for a friend, or buy a gift voucher?

A: There is an option on each course to buy it as a gift voucher. You will be asked for the recipient’s name we will send you an email with a gift certificate that you can print off.

After care guide for your Furniture 

Treatex Hardwax Oil Care Guide.

If your product is treated with Treatex Hardwax oil please follow the below cleaning and maintenance guidelines.

Following the manufacturers care information, they recommend cleaning with their Spray-On Floor & Surface Cleaner which is a convenient ready diluted spray, designed to quickly clean and maintain surfaces treated with Treatex Hardwax Oil. This PH neutral product contains Vegetable oils and Carnauba wax, which means that as your surface is cleaned, a thin replenishing and protective layer of wax is also applied. Simply spray the surface lightly with the product and wipe with a microfibre cloth for the ultimate result.

In addition to this to maintain the wood and treatment to workshop standard, we recommend treated wax polish.

Treatex Wax Polish is an easy to apply clear polish designed to refresh worn wooden surfaces finished with Treatex Hardwax Oil. It is based on natural sustainable raw materials such as , Beeswax, Carnauba wax and Candelilla wax. Wax Polish forms a durable, water repellent and non-slip finish which can be wiped on using a lint-free cloth or buffed on using a slow machine with a white pad.

For any further information regarding the care of your product please see the manufacturer’s website.

 

 

Briwax Natural wax care guide.

 Your product has been treated with Briwax natural wax.

Following the manufacturers care information, they recommend to clean with a clean lint-free cloth and general wood/multi-surface cleaner to maintain the product from dulling.

We do not recommend using water-based products on top of briwax as this causes the wax to streak and leave an uneven finish.

Briwax is a wax polish used to bring a healthy shine to dull wood, under normal conditions the shine will last for six to twelve months however if this fails a simple re-application is required. Briwax is simple to apply and you can do so with a microfibre cloth or slow machine with a white pad, for best results allow the briwax to dry for thirty minutes before buffing.

For any further information regarding the care of your product please see the manufacturer’s website.

 

For care of crates

Your crate has been treated with a slip-resistant general wax,

Following the manufacturers care information, they recommend cleaning with a clean lint-free cloth and general wood/multi-surface cleaner to maintain the product from dulling.

We do not recommend using water-based products on top of the wax as this causes it to streak and leave an uneven finish.

In order to maintain your crates shine, we recommend that in six to twelve months your crate should be re-treated with natural beeswax. Applied with a clean, lint-free cloth.

 

 

Upholstery

 A care guide specific to your chosen fabrics and materials will be sent to you via email.

This will include the relevant information regarding the maintenance of your product and the appropriate links to provide you with any additional advice/ information you may need to care for the materials chosen.

 

 

 

 

 

 

 

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